About Us

Wabash Telephone Cooperative was established in 1952, starting out as a small telephone cooperative and has seen significant growth throughout the years. Wabash Telephone is locally owned by its members and has 4,353 access lines in nine exchanges throughout South Central Illinois. The cooperative is governed by a board of nine directors representing the exchanges served by the cooperative. In addition to providing basic phone services to their members, they also operate two wholly owned subsidiaries.

ITA (Independent Telcom Assoc.,Inc.) was incorporated in 1982. ITA (113 Hagen Drive, Flora) is an agent of Alltel, providing convenient cellular service for the area. ITA has a telephone & fiber division located in Effingham at 3009 S. Banker Street. This division of ITA offers business telephone systems, computer cabling, voice message systems, and special need communications equipment.

WIN (Wabash Independent Networks) located at 113 Hagen Drive in Flora offers Video TV service throughout the nine exchanges and Cable TV service in Flora and Noble. WIN is the local choice for long distance and offers Cable Modem Internet in Olney, DSL in the WTCI exchanges, Dial-up in various areas, and High Speed Internet in Flora.

Wabash Telephone and its subsidiaries, ITA and WIN, employ a total of 48 full time employees and four part-time employees. ITA & WIN not only provide services to the cooperative members, but also to areas outside the nine exchanges. Wabash Telephone and its subsidiaries consistently strive to keep up-to-date with the latest technology and maintain a level of service, which is unsurpassed. The goal of all three companies is to be innovative, responsive, and adapt to the changes in our business environment.

MISSION STATEMENT

To provide complete, high quality,
reasonable priced, communications equipment and services utilizing
 state of the industry technology. To empower and equip our employees to deliver complete customer service satisfaction on a personal basis with honesty and integrity.  To continue to explore services that will enhance the quality of life for our members
and the economic growth of our service area.

SERVICE THEME

We, the employees, want the members to know that we care about the service we give and how it is received.  Instilling confidence and satisfaction in our members is of paramount importance to us.  We know each member is unique, with specific needs.  It is our goal to not only meet each customer’s individual needs in a courteous and reliable way, but to exceed them.  We pledge to deliver personal service that makes Wabash Telephone more than just the local phone company

We're Local...And We're Here When You Need Us!

Contact Us

Copyright © 2009, Wabash Telephone Cooperative

Site Designed by Infobahn Outfitters, Inc.